As Computer Hardware & Software Support Specialist, you will gain the hardware skills needed to troubleshoot computers with Microsoft Windows operating systems and perform necessary upgrades and/or replace hardware and software to restore proper system functions.  You will also gain the skills needed to install, configure and administer computers with Microsoft Windows XP Professional in medium to large computing environments. 

Upon completion, you will be prepared to take the CompTIA A+ exam and the Microsoft Windows XP Professional (MCP 70-270) exams. 

Class Duration / Hours                                                    > Contact OSC to Register

• 660-Hour Certificate Program (22 weeks @ 30 hrs/week)

• Classes begin every Monday

• Flexible Class Schedules (any 4 hour window)

• OSC’s classroom hours

Mon-Thurs: 7am-8pm

Friday: 7am-12 noon

Text Courses

• A+  Certification

• Microsoft 70-270 - Installing, Configuring & Administering Windows XP Professional

Topics Covered

• PC Hardware

• System Software

• Troubleshooting

• System Board & Microprocessor

• Input & Output Devices

• Displays

• Disk Drives

• Multimedia

• Printers

• Data Communications

• Preventative Maintenance

• O.S. Pre-Installation Planning & Config

• Managing File System and Using MMC

• Network Protocol and Remote Access

• Registry Settings

• Security, Access Control, & Disaster Recovery

Enrollment Eligibility

• Entrance examination score is equal to, or greater than GED or

  equivalent grade level

• OSC provides educational opportunity without regard to race, color,

  national origin, religion, political affiliation, sex, age or handicap